Privacy Notice

SymbioLAB S.A de C.V., better known as SymbioLAB, with address at Calle Rio Lerma 94, Colonia Cuauhtemoc, Mexico City, c.p. 06500, in CDMX, MEXICO, and internet portal, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but allow and facilitate us to provide you with better service:

To contact the person requesting information about our products and services. Cookies used for analytics help collect data that allows the services to understand how users interact with our website. Marketing or commercial prospecting.

If you do not want your personal data to be used for these secondary purposes, please indicate so below:

I do not consent to my personal data being used for the following purposes:

[  ] To contact the person requesting information about our products and services

[  ] Cookies used for analytics help collect data that allows the services to understand how users interact with our website.

[  ] Mercadotecnia o publicidad

[ ] Commercial prospecting

The refusal to use your personal data for these purposes shall not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data

Name, Corporate e-mail

How can you access, rectify or cancel your personal data, or object to its use?

You have the right to know what personal information we have about you, what we use it for and the conditions of its use (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

sending an email to

To learn about the procedure and requirements for the exercise of ARCO rights, we offer you the following means.

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are as follows:

  1. Address: Calle Rio Lerma 94, Colonia Cuauhtémoc, Mexico City, 06500, CDMX, MEXICO.
  2. Email:

You can revoke your consent for the use of your personal data

You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that for some legal obligation we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request by the following means:


To know the procedure and requirements for the revocation of consent.

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

send an email to

Use of tracking technologies on our website

Please note that on our website we use cookies, web beacons, among other technologies, through which it is possible to monitor your behavior as an Internet user, as well as provide better service and experience when browsing our website. The personal data we collect through these technologies, we will use them for the following purposes:

Cookies used for analytics help collect data that allows the services to understand how users interact with a particular service. This information allows the services to improve content and create better features that enhance the user experience.

The personal data we obtain from these tracking technologies are as follows:

  • Session IDs, user name and passwords
  • User's preferred language
  • Region in which the user is located
  • User's browser type
  • Type of user's operating system
  • Date and time of the beginning and end of a user's session
  • Websites visited by a user
  • Searches performed by a user
  • User-reviewed advertisement
  • Lists and consumption habits on shopping sites
  • We also inform you that your personal information will be shared with the following persons, companies, organizations or authorities other than us, for the following purposes:
  • Recipient of personal data. Purpose.

Google LLC | Google Analytics

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.

The procedure through which notifications of changes or updates to this privacy notice will be carried out is as follows:

Changes to our privacy policy will be posted on the website.